Hostville, Inc.
Dallas, TX
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Outage Reports
April 20, 1999

Our Atlanta production machines went offline from approximately 2am CDST, Sunday, April 18, 1999 due to a water main break flooding a Bell South central office causing major damage to Bell's circuits and equipment.

Last week, we met with our provider to map backup and recovery plans for local loop, server, and software failures (minor failures). Once Bell's service is restored and we complete our testing of network connectivity; we'll reopen the backup plans to incorporate major network failures.

Credits are being calculated for all customers.


Terms & Conditions

Although every effort is made to provide availability on a 24x7 basis, some outages are unavoidable and/or beyond our control. In these situations, every effort will be made to restore service as quickly as possible and accounts will be credited for twice the outage. Example: a one day outage translates into a two day credit.

Use of our services absolve Hostville and/or it's partners from any further liability associated with outages, including lost sales.

 
Packages

 
We provide a wide range of services geared to the needs and abilities of our clients. From basic web hosting -- with no forced advertising overlays -- to email, and ftp access to your site. SQL Server, Cold Fusion, and asp support is also available.
eCommerce? We provide SSL, certificate authentication, and credit card processing in conjunction with our partners. Resellers are always welcome.

Pricing

Basic Package - $19.95 monthly
www.hostville.com/yourname

This account provides you with 40 meg of diskspace, 5 email accounts (POP3/SMTP/web based/auto forward), FTP access to your files

Domain Name Package - $24.95 monthly
www.yourname.com

This account provides you with 50 meg of diskspace, 10 email accounts (POP3/SMTP/web based/auto forward), FTP access to your files

Additional Features

Contact us for pricing on our other services, including discounts for non-profit organizations or non-commercial personal sites.

Contact Us

To report troubles, you can contact us by:
    eMail:    sales@hostville.com
    Phone: (214) 906-0845
    ICQ:       181917